Shipping policy

Shipping Policy

We offer free 24-hour tracked delivery on all UK orders.

Delivery Time: Orders are dispatched within 1 business day and delivered within 24 hours via tracked courier service.

Shipping Area: We currently ship to UK addresses only.

Tracking: You will receive a tracking number once your order is dispatched so you can monitor your delivery.

Delivery Issues: If your order doesn't arrive within the expected timeframe, please contact us at jennie.whyte@bwana.co.uk and we'll resolve the issue promptly.